Service Driver

Service Driver – JLR Watford

Want to be the best you can be? It's what drives us too.

Working in our parts department as a Service Driver you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• 24/7 online access to healthcare professionals
• Car purchasing and lease schemes
• Servicing, parts & accessory colleague discounts.
• Enhanced holiday allowance with length of service
• Paid day off for your birthday
• Company share purchase plan
• Loan plans for colleagues, including toolbox and travel tickets
• Colleague referral payments
• Industry leading family friendly policies
• Numerous training, learning and development options to suit everyone
• Plus lot’s more

What you’ll do day to day

• Ensure efficient collection of customer vehicles prior to servicing and efficient delivery upon completion.
• Collect and deliver vehicles from customers’ homes or work premises, ensuring collection and / or completion of all paperwork required.
• Examine customer vehicles for damage and tyre safety prior to collecting vehicle ensuring that damage reports are completed and pointed out to customers wherever possible.
• Take responsibility for the safe driving of customer vehicles, respecting any personal possessions left in the vehicle.
• Liaise with customers to gain additional information as required.
• Ensure all dealings with customers are handled courteously.
• Collect / deliver small items where required.
• Parts pre-picking and parts deliveries
• Site co-ordination to ensure the presentation of the business with regards to parking

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Full UK Driving Licence
• Teamwork
• Ability to multi-task
• Ability to work to deadlines
• Confident and professional communication skills
• Organised

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.